I Know: Privacy Policy

Last updated: March 30, 2025

Introduction

Overview
"I Know" (the "App") together with our associated website (the "Website," and collectively, the "Service") is dedicated to maintaining the privacy of all users.
User Agreement
By using the Service, you confirm that: - You have read, understand, and agree to this Privacy Policy. - You are at least 16 years old (or, if you are under 16, a parent or guardian has reviewed and agreed to this Privacy Policy on your behalf).
Disagreement Options
If you do not agree to these terms, please: - Delete or deactivate your account (using our account settings or by contacting us at the email below). - Cancel any subscriptions through the method you originally used to subscribe (e.g., via an app store or our Website). - Remove the App from your device(s).

Types of Personal Data We Collect

Data You Provide Voluntarily
- Reading Preferences and Profile Information: When creating or updating an account, you may be asked for details like your reading interests, name, or email address. - Customer Support Interactions: If you contact us for help or with questions, you may share additional information about your account or device.
Data from Third Parties
Social or Single Sign-On Services: If you opt to sign in with a provider like Google or Apple, we may receive basic profile details (e.g., name, email address, or profile photo) as authorized by that platform.
Automatically Collected Data
- Technical and Usage Details: We automatically gather data such as language settings, IP address, device type and model, operating system, unique device IDs (e.g., IDFA or AAID), time zone, Internet service provider or mobile carrier, and app usage metrics. - Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies on our Website to remember your preferences, measure ad performance, and gather analytics.
Transaction Data
If you make purchases within the Service (e.g., subscriptions), our payment processors may collect payment and billing information. We do not store complete credit card details ourselves.

Why We Process Your Personal Data

Purposes
We use personal data for: - Providing and Improving Our Service - Personalizing User Experience - Account Management and Customer Support - Research and Analytics - Communication - Serving and Measuring Ads - Processing Payments - Enforcing Our Terms and Combating Fraud

Legal Bases for Processing (EEA Users Only)

Legal Grounds
For individuals in the European Economic Area (EEA), we rely on several legal grounds: - Consent - Contractual Necessity - Legitimate Interests - Legal Compliance

Data Sharing and Disclosure

Who We Share With
We share data with: - Service Providers - Advertising and Marketing Partners - Legal and Safety Reasons - Business Transactions (in case of merger, acquisition, or asset sale)

Your Privacy Rights

Available Rights
Depending on where you live, you may have rights to: - Access, Update, or Correct Data - Delete Data - Object or Restrict Processing - Data Portability (EEA Users)
How to Exercise Rights
To submit a request, or if you have any questions, contact us at yamamoto@proxycode.jp

Additional Information

Age Restrictions
We do not knowingly collect personal data from anyone under 16. If you believe a child under 16 has provided personal data, please contact us so we can remove that information.
International Data Transfers
Because we operate globally, your data might be stored or processed in countries other than where you live. Where required, we implement safeguards to ensure your data is protected.
Changes to Policy
We may occasionally update this Privacy Policy. If significant changes occur, we will notify you through the Service or other means.
California Privacy Rights
Under California's "Shine the Light" law, California residents can request information about how we share certain personal data with third parties for direct marketing.
Data Retention
We store your personal data for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and as required by law.
Do Not Track
Our App and Website do not respond to "Do Not Track" signals. We recommend reviewing the privacy settings available in your browser or device to limit tracking if desired.

Contact Information

Contact Us
For questions or concerns about this Privacy Policy, or if you'd like to exercise any of your rights, please contact us at: Email: yamamoto@proxycode.jp